Please reach us at hello@mycleanerspro.com.au if you cannot find an answer to your question. Our friendly team will be more than happy to help.
We currently service Albury-Wodonga, Canberra, Ballarat, Bendigo, and Geelong. At the moment, you may get a fast and free quote by clicking HERE and know if we can service your postcodes.
We offer a comprehensive range of cleaning services to cater to your specific needs:
Explore more of our services, by clicking HERE.
You can book a cleaning service with us in several convenient ways:
At the moment, we accept Visa, MasterCard, and American Express cards for our online booking. All payments are managed securely and safely through Stripe.
NOTE: A pre-hold is done 24 hours prior to the service however, you will not be charged until the clean has been completed.
We pride ourselves not only with excellent on-site cleaning but also pre- and post-cleaning services. Prior to your clean, our professional and friendly customer service team will ensure you have a smooth process. After your clean, we have a rigorous feedback system to ensure you got the best experience. If you are not satisfied with your clean, we are happy to do a revisit, FREE of charge*.
As for our cleaning team, our staff undergoes thorough screening ensuring that they meet the industry standards and we have a strict quality control process in place to monitor the quality of our cleaning services.
Our top ratings across our service areas speak for themselves. ⭐️⭐️⭐️⭐️⭐️
Our comprehensive cleaning services varies in inclusion. To know more about each specific service, click HERE.
A one-off deep clean is a more intensive cleaning service that goes beyond regular cleaning. As the name suggests, a one-off deep clean happens once only as booked while a regular clean is recurring over a specific period.
It really depends on you. You don't have to be home during the cleaning but if you prefer to be present, you are welcome to do so.
Yes, our cleaning team uses our own cleaning products. However, if you prefer to use your own products, our cleaners will be more than happy to comply.
Currently, our booking platform (click HERE) allows you to book the following services on your own:
You may also opt to include the following extras during your online booking:
For the following services, please reach out to our customer service team (by call or email) so we can help you further:
Absolutely! Your property, your rules. Just make sure to specify any notes or requests when making the booking whether on our booking form or by call/email so our customer service team can relay the information to your assigned cleaner(s).
Our booking platform will allow you to book recurring cleans weekly, fortnightly, and monthly.
However, if there you want your clean to be done more often, please contact our customer service team by email or call.
Ideally, a week or more is enough as lead time for your clean. However, in some cases, we can often do next-day booking.
Yes, we can clean a variety of upholstery, including sofas, chairs, and mattresses.
This comes with an extra cost depending on the quantity and size of your upholstery. It is best to connect with our customer service team or include a note or request on your booking form to get accurate pricing and availability.
Yes, we offer pressure washing services for driveways, patios, and even outdoor furniture.
This comes with an extra cost depending on the area. It is best to connect with our customer service team or include a note or request on your booking form to get accurate pricing and availability.
NDIS Cleaning is a specialised cleaning service designed to meet the unique needs of individuals with disabilities. It can include regular home cleaning, specialised cleaning tasks, and disinfection & sanitisation services.
At My Cleaners, through your provider, we can undertake your NDIS cleaning.
Yes, you will need an NDIS plan to access funded cleaning services. Your plan should specify the type and frequency of cleaning services you are eligible for.
It depends on how far your location is within our service proximity. In most cases, we can consider with a corresponding travel fee.
It is best to connect with our team HERE to enquire if we can service your location.
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