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Permission is granted to temporarily download one copy of the materials (information or software) on mycleanerspro.com.au website for personal, non-commercial, transitory viewing only. This is the grant of a license, not a transfer of title, and under this license, you may not:
modify or copy the materials;
Use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
attempt to decompile or reverse engineer any software contained on the mycleanerspro.com.au website;
remove any copyright or other proprietary notations from the materials; or
transfer the materials to another person or “mirror” the materials on any other server.

This license shall automatically terminate if you violate any of these restrictions, and may be terminated by Mycleaners.com.au at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession, whether in electronic or printed format.

The materials on Mycleaners.com.au web site are provided “as is”. Mycleaners.com.au makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Mycleaners.com.au does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet website or otherwise relating to such materials or on any sites linked to this site.

In no event shall Mycleaners.com.au or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Mycleaners.com.au Internet site, even if Mycleaners.com.au or a Mycleaners.com.au authorised representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

The materials appearing on mycleanerspro.com.au website could include technical, typographical, or photographic errors. Mycleaners.com.au does not warrant that any of the materials on its website are accurate, complete, or current. Mycleaners.com.au may make changes to the materials contained on its website at any time without notice. Mycleaners.com.au does not, however, make any commitment to update the materials.

Mycleaners.com.au has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Mycleaners.com.au of the site. Use of any such linked website is at the user’s own risk.

Mycleaners.com.au may revise these terms of use for its website at any time without notice. By using this website you are agreeing to be bound by the then-current version of these Terms and Conditions of Use.

Unless by prior written arrangement, the Customer agrees to pay in full, within 7 days of the invoice date.
The Customer agrees to pay a late fee administration charge of $10 per day for each day after the 7-day period that payment is not received

Adding Collection Costs
In the event that your overdue account is referred to a collection agency and/or law firm, you will be liable for all costs that would be incurred as if the debt is collected in full, including commission on collection of the additional costs and also including legal demand costs.
Adding Interest
Overdue accounts will be subject to interest at the rate of 13% p.a., calculated for the period the account is due until the date it is paid.

Any claim relating to the mycleanerspro.com.au website shall be governed by the laws of the State of Victoria without regard to its conflict of law provisions. General Terms and Conditions applicable to Use of a Website.

Our flat rate services are results-based cleans and do not depend on time limits like our hourly rates. We will perform the checklist of tasks that correspond to the service you have booked + any extras selected, until all items have been cleaned to our premium standards.

Because these are results-based cleans, we do not set fixed time limits on the services. We do, however, give our cleaning teams estimates to assist with the planning of services. These estimates are just guidelines, and we allow the teams to work at harder (and faster) intensities if they are able.

Our Fair Go policy states that on the rare occasions that our estimates are incorrect, we will clean for up to 25% longer than the given estimated time; however, if a property requires more time and work than that, extra charges may apply. We will always get in touch with you prior to making any changes to your service and confirm any extra charges before proceeding.

Customers must report dissatisfaction with the Service provided within 24 hours of completion of the Service. Mycleanerspro.com.au will endeavour to resolve the problem quickly and efficiently.

• The Customer agrees to pay upon completion of the service.
• Payments can be made via cash (before commencement of service) or credit card
  

If a booking is cancelled within 24 hours of the service being started, a cancellation fee of up to 50% of the booking amount may be charged. This is at the discretion of management and may be waived if the cleaner can be moved to another job.  

The Client acknowledges and agrees that for the proper and effective performance of our cleaning services, the service location must have an ample and safe supply of running water and accessible, functional electrical outlets with sufficient power. It is the sole responsibility of the Client to ensure these utilities are available and in good working order at the scheduled time of service.

If our service personnel are unable to perform or complete the cleaning service due to the absence, inadequacy, or unsafe condition of water or electrical supply, the following may apply:

- The service may be delayed, rescheduled, or cancelled at our discretion.
- We reserve the right to decline service if the utility conditions pose a safety risk to our personnel or equipment.